Twitter Inc. plans to set up a research and design (R&D) centre in
Bengaluru to grow faster in emerging markets, according to a 4 February report
by The Financial Times newspaper. This will be the San Francisco-based
company’s first such facility outside the US. Twitter plans to use
Bengaluru-based mobile marketing and analytics company ZipDial Mobile Solutions
Pvt. Ltd’s team to build this new R&D facility, the report said, citing people
familiar with the matter who it did not name. On 20 January, Twitter said it is
acquiring Bengaluru-based mobile marketing and analytics company ZipDial, its
first acquisition in India
and a move that is aimed at expanding its user base in the country. The
acquisition will also pave the way for the microblogging site’s first
engineering office in India.
Twitter did not disclose financial details of the ZipDial deal, citing the
so-called silent period ahead of the release of its financial results. However,
a 12 January report by technology website TechCrunch, citing unnamed people,
pegged the value of the deal at $30-40 million. The purchase will help Twitter
increase its base in a country where it has 33 million users, out of 284
million worldwide. Social media network Facebook Inc., on the other hand, has
100 million users in the country and 1.3 billion globally. “It dramatically
accelerates our ability to drive user growth in India, and over time, other
emerging economies, for instance, Indonesia, Brazil and others,” Rishi Jaitly,
market director for India and Southeast Asia at Twitter, had then said in a
phone interview. Twitter and ZipDial periodically partnered each other in
different campaigns like the general elections, film promotions for the Hindi
film industry and MTVIndia’s #RockTheVote Dial the Hashtag campaign, over the
last two years. ZipDial’s employees, numbering a little over 50, including
serial entrepreneur and ZipDial’s founder and chief executive officer Valerie
Wagoner and co-founder and chief operating officer Amiya Pathak, will be
joining Twitter’s product division. Twitter currently has 284 million monthly
active users, of which 80% are on mobile devices. According to the company, 77%
of accounts are outside the US.
With more than 33 million users, India is home to 8% of Twitter’s
global user base. India
has over 900 million mobiles. Moreover, in 2014, a little over 80 million
smartphones would have been sold. And the numbers are growing rapidly, which
explains Twitter’s growing interest in the country. Active Internet users are
defined as users who go online at least once a month, according to the Internet
the Mobile Association of India. Twitter also plans to use India as a base
to develop some of the new technologies for media and analytics capabilities that
it plans to create as a part of research at the Laboratory for Social Machines
(LSM), the creation of which it announced with the Massachusetts Institute of
Technology (MIT) Media Lab on 1 October. In a 1 November interview, Deb Roy, an
associate professor at MIT Media Lab who will lead the LSM and also serves as Twitter’s
chief media scientist, acknowledged that India is big for Twitter, and that
the company is going to develop new technologies for media and analytics
capabilities that have relevance for social impact. LSM is funded by a
five-year, $10 million commitment from Twitter.